Pharmacist Perceived Barriers to Patient Counseling; A Study in Eastern Region of Saudi Arabia

    Published on:January 2018
    Journal of Young Pharmacists, 2018; 10(1):xx-xx
    Original Article | doi:10.5530/jyp.2018.10.xx
    Authors:

    Fatima Zuhair Al Laif1, Rizwan Ahmad*2, Atta Abbas Naqvi3, Niyaz Ahmad4

    1College of Clinical Pharmacy, Imam Abdulrahman Bin Faisal University (University of Dammam), Dammam-31441, SAUDI ARABIA.

    2Department of Natural Products and Alternative Medicines, College of Clinical Pharmacy, Imam Abdulrahman Bin Faisal University (University of Dammam), Dammam-31441, SAUDI ARABIA.

    3Department of Pharmacy Practice, College of Clinical Pharmacy, Imam Abdulrahman Bin Faisal University (University of Dammam), Dammam-31441, SAUDI ARABIA.

    4Department of Pharmaceutics, College of Clinical Pharmacy, Imam Abdulrahman Bin Faisal University (University of Dammam), Dammam-31441, SAUDI ARABIA.

    Abstract:

    Objective: This study highlights the barriers to patient counseling in hospital and retail pharmacy at Eastern region of Saudi Arabia. Experimental section: A cross sectional method using a cluster sampling technique among pharmacists working in retail and hospital pharmacies in Eastern region of Saudi Arabia, was used in the study. The responses gathered were analyzed using Statistical package for Social sciences software (SPSS v 22). Results: A response rate of 88.4% was observed. The pharmacists in retail pharmacies counseled mostly acute ill patients for over the counter medications whereas hospital pharmacists mostly counseled chronic ill patients for prescription only medications. Regarding frequency of counseling, retail pharmacist counseled the patients most of the times (90%) whereas hospital pharmacists counseled with a frequency of sometimes (50%). The most common barriers observed during patient counseling were; lack of education and privacy along with impatient behavior of patients as reported by retail pharmacists and time constraints of pharmacists along with gender difference as reported by hospital pharmacists. Conclusion: Despite advancement in the health fields along with more expanded clinical role of pharmacists, some serious barriers still exists on behalf of pharmacists as well as organization structure.

    Key words: Barriers, Counseling, Hospital pharmacists, Patients, Petail pharmacist.

     

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